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Måløv Byvej 229 G, 2760 Måløv, Denmark
CVR/VAT No.: 35209689

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+45 72 22 02 05

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FAQ

Some questions and considerations keep comming up, so to mitigate and assist our customers we have listed most of the often asked questions below!

You are always welcome to contact us if you are still left with additional questions to our line of deliveries!

You claim you're the best in the business, why?

We pride ourselves as the best in the market to help our customers keeping IT and monitoring solutions in control! Why is it that we are bold enough to state that? This question is often asked!

Well it is basically because we care! Our focus is not driven by the need to uphold a project were earnings are in focus, no we focus on a satisfied customer and NEVER leave the project in an unfinished state, no matter the cost!

Furthermore, we make sure that we always are updated on the latest trends in the market, we analyze and read updates from the pharma industry, and always try to have a sound approach to make the work we do transparent and structured in a way that makes sense!

It is not just paper for no reason, we work towards a solution that is easy to understand!

We believe that if a complex requirement is easy to explain to layman, then that is the optimal understanding of what is required!

Why monitor?

If you claim that you are producing in a controlled environment, you need a strategy that supports your claim!

This strategy is based on data, and data needs to be well documented and traceable at any time.

So, our approach is cutting edge, and supports the newest trends in the market.

We risk base all our approach and have a inhouse viable solution for storing data and documentation!

Where can i use LoRa effectively?

The possibillities are in fact endless, your imagination will probably come short, before the list is emptied!

We have decided to limit our usage and focus area to industrial usage for large scale solutions, so we use it to simplify the technology and complexity of monitoring solutions used in the pharmaceutical industry, the transport sector and food industry.

In the list below we have listed areas of use, of what our business uses it for;

- Environmental monitoring in facilities

- Transport of temperature and humidity sensitive materials, by ground or by air!

My wireless signal is so unstable, can it really be trusted to handle critical data?

The protocol we use when installing new system or components from the OceaSoft range, it is all based on LoRa, the long range network uses a low frequenzy (868MHz) and operates below the noisefloor, this protects it from noise and therefore is unaffected by the problems that users expirience on "normal" wireless connections, eg. connecting laptops to a wiereless network (2.4 or 5 GHz).

This in turn means that in any environment were people expirience poor coverage, LoRa is still working without ANY interruptions, plus all connected components are monitored and reports offline if under any circumstance they are not able to connect to the end reciving IT system.

The algorythm that handles transmitted and recieved data is ensuring that all packages are intact and recived!

What is this LoRa really? and is LoRa and LoRaWAN the same?

LoRaWAN is the protocol and network architecture for the network, this ensures the low battery usage, it handles the capacity of the network, the security of the transmitted/recieved data, quality of service and uses the "Chirp Spread Spectrum" the encodes data in "chirps".

There is nothing new in this communication protocol, it has been used in military and space industry for many years, because of its security, its range and battery conserving advantages!

LoRa on the other hand is the technology build into components that communicate via LoRaWAN, and modulates data into segments and transmit them as electrinic waves.

We don't distinguish between them, and realize that any customer we are in contact with does not need to understand the diffrence and it is far more userfreindly to just use the term "LoRa" in a broader sense!

Wireless coverage >10 km? That's just not possible!

Yes it is! but.... There is always a but, and in this case it is a statement that bases itself on "line of sight" (LoS), actually there has been many LoRa fans around the world that has challenged how long they could actually send/recieve a package on LoRa... The record at this time is an amazing >700 km! Yes, you read it right more than 700.000 m!

This then ties back to LoS, this was achieved by sending reciever and sender up in hot air ballons to avoid intereference from buidings, and most important, the curvature of the earth!!

The claimed 10 km, is by all means also affacted by buildings and even the earths curvature, try googleing "The Fresnel Zone" to get information about the influence the the curvature og mother earth!

We do not calculate on this range, and there are really no usage that will have LoS, so how do we ensure connectivity quality? Well we investigate the area, and structure the network gateways that offers the LoRa-network to any customers area that they need to monitor, in a way that always have redundant connectivity, so all components will have at least two routes, from component to the recieving end node (eg. OceaView).

It has automatic failover, so if a gateway goes offline, all nodes can communicate on the alternate route, and all gateways are monitored so a system alarm is immidiately sent to notify administrators that a gateway is down.

Can it really be correct that battery life is >10 years?

This claim relies on the configuration in each component, the more you log in it, the more battery it consumes.

For Oceasoft Cobalt X2's there is a display on the component and the more you look at it, the more battery it consumes... So on and so forth, you get the idea....

10 years is probably optimisitc, it is possible but not really usable in our customer base... So why claim it? Well it underlenes the strenght of the technology and gives users an idea of the possibillities in their setup!

We have investigated what to really expect, and we claim that approx. 2 years is a reasonable assumption. This based on handling critical data and monitoring areas that has critical productions areas.

And in such areas it is required to minimum every year have sensors calibrated, in that timeslot we always change over the batteries in the X2's and in a safe way dispose of the used batteries!

Futhermore there is suveillance on the bettary level build in and alarming is set up when a critical level is reached, eg. 80% battery life left!

Is it safe to transmit critical data wirelessly? What about security in LoRaWAN?

Security is an important aspect for any wireless technology and this is then added with the concern of handling critical data from production areas where data is vital information only for internal parties to view!

 

LoRaWAN actually has two layers of security:

Layer 1:

The network itself, the authenticity of each node is secured with a key exchange, this key exchange is AES excrypted.

Layer 2:

The application is protected by IT security using encryption defined by the domain that houses the servers running the application.

Security Fact:

Added security is by the fact that it is a low frequency, low power Chirp Spread Spectrum signal, this is by far the most diffecult communication to detect and intercept.

The packages sent across the network is consisting of chips, and only the protected algotryhm are able to put bak together, so IF a package was intercepted it would be completely unusable, and unreadable to the interceptor, and the intercepted part of the package will be requested again from the recieving end node to be able to put the chips back together to construct a complete package!

LoRa claims to be free of charge, how is this possible?

The LoRa alliance defines the core of the communication protocol, and offers all vendors this information to implement in a selfmade LoRa network, unlike other technologies like NB-IOT or SigFox, LoRa has a true open protocol and companies can establish their own private LoRa network, by using LoRa gateways connected to their own Loval Area Network, this is a one-off investment and open for anyone to install and use.

There is no monthly costs for this usage, so once you have established your infrastruture and established you network, anyone can service this and expand it as usage grows.

We use a gateway from MultiTech, a very reliable gateway at a low cost! This is firmware upgraded to a completely protected configuration that is connected to the OceaView mainstation!

What is the diffrence between IOT and iIOT?

In short.... IOT is "Internet of Things", iIOT is "industrial Internet og Things", we only work with iIOT and construct our setup in a way that ensures security and reliablillity, the way it is imlemented is optimized on a stable and reliable network...

We test connectivity before releasing Cobalt X2's in the facility, so we know and document a dual layer connection between Oceaview and Cobalt X2's